Free Worldwide Shipping  ·  Every Piece Custom Made To Order  ·  Est. 2006
Answers

Frequently Asked Questions

Everything you need to know about custom orders, sizing, shipping and returns. Still stuck? Email sales@leather-shop.biz.

How long does an order take?

Because every piece is cut and stitched to your order, please allow production time before dispatch — typically a few weeks depending on the style and how busy the workshop is. You'll receive tracking the moment your piece ships.

Is shipping really free?

Yes. Every order ships free anywhere in the world, with no minimum and no surprise fees at checkout. The price you see already includes worldwide shipping.

Do you keep items in stock?

No — we don't warehouse inventory. Everything is made to order, which is why we can offer custom colors, leathers and measurements that factory-made leather never fits like.

Can I order a custom size or a style that isn't listed?

Absolutely — it's what we do best. Choose “Custom” at checkout and add your measurements in the order notes, or email us at sales@leather-shop.biz to discuss a fully custom piece.

How do I measure myself?

See our Sizing Guide for the chest, sleeve, shoulder and back-length measurements we need. When in doubt, email us before ordering and we'll help.

What leather do you use?

Genuine cowhide and lambskin, in nine classic colors. Tell us your preference in the order notes and we'll build it to match.

What is your return policy on custom items?

Custom-made pieces are built specifically for you, so they can't be resold — but if something isn't right, contact us and we'll make it right. See Returns & Refunds for details.

What payment methods do you accept?

Checkout is secure and handled at the time of order. If you have a preferred payment method or a question about an invoice, email sales@leather-shop.biz.